COVID-19 City Hall Updates

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City Hall Is Still Here For You

The COVID-19 situation is constantly evolving, and your City of Citrus Heights Staff and Officials continue to closely monitor updates from the Sacramento County Public Health Department and Office of Emergency Services. 

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Our Staff is in constant contact with regional, state, and federal-level senior officials — and we are still here for you (click for contact information). The City of Citrus Heights has proclaimed a local state of emergency. While it may seem contradictory, this proclamation does not signify an increased risk to Citrus Heights residents. Rather, by proclaiming a local emergency, the City is taking important administrative action. "This proclamation allows our City potential access to additional aid and available resources — and ultimately assists us in ensuring the safety and well being of our community," said Citrus Heights Mayor Jeff Slowey.

While our City moves through the stages of California’s Resilience Roadmap, our top priority is the health and safety of our community.


While City Hall has closed its lobby and front counters for increased safety, residents and business owners in Citrus Heights still have access to services remotely. All departments remain operational and are available via phone, email, and through our website — we are still here to serve our residents!

To stay up to date on City Hall news, please follow us on Facebook, Twitter, or NextDoor, and subscribe to our monthly e-newsletter.

13 Ways City Hall Is Still Here For You! 

To ensure the continued health and safety of the public, the City Hall Lobby will be open Tuesday, Wednesday, and Thursday from 8:00 – 11:00 a.m. and 12:00 – 5:00 p.m. beginning on April 20, 2021.

Maintaining full customer service is our priority. All City services are available via the City website, email, phone, or appointment based. 

Staff remain available by phone or email Monday – Friday, from 8:00 a.m.-5:00 p.m.

  1. General Lobby & Front Desk 
    • Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
    • Phone: (916) 725-2448
    • Website for general updates:
    • Contact our front desk if you have general questions, or would like us to direct you to the right department.
  2. Public Works & Community Services
  3. Cashier
    • Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
    • Phone: (916) 727-4959
    • Email:
    • Contact the Cashier and our Finance Division about:
      • Where you can purchase bus passes online
      • Building permit transactions
      • Business licenses transactions
      • Title Company “demand letter” inquiries via email
      • Past Due statement inquiries via email
      • Invoice inquiries via email
  4. Building Division
  5. Business Licenses
  6. Planning Division
  7. The Citrus Heights Community Center, Sylvan Center, Sayonara Center, and Senior Center
  8. Transportation and Streets: Permitting
  9. Development Engineering
  10. Garbage & Recycling Services
  11. City Clerk
  12. Economic Development
  13. Housing & Grants