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COVID-19 City Hall Updates
City Hall Is Still Here For You
On June 15, 2021, the State of California moved “beyond the blueprint,” lifting COVID-19 restrictions on almost all businesses and ending the color-coded Blueprint for a Safer Economy tier system.
On July 30, 2021, Sacramento County implemented a Public Health Order mandating that masks are required while indoors in public settings, regardless of vaccination status.
As of January 12, 2022, to ensure the continued health and safety of the public, the City Hall lobby has been temporarily closed to the public. All services remain available via phone, email, or appointment. Click here for a list of contact information to locate the department/division that can assist you.
To stay up to date on City Hall news, please follow us on Facebook, Instagram, Twitter, or NextDoor, and subscribe to our monthly e-newsletter.
13 Ways City Hall Is Still Here For You!
To ensure the continued health and safety of the public, the City Hall Lobby has been temporarily closed to the public, as of January 12, 2022.
Maintaining full customer service is our priority. All City services are available via the City website, email, phone, or appointment based.
Staff remain available by phone or email Monday – Friday, from 8:00 a.m. to 5:00 p.m. Please use the following contact information:
- Front Desk
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 725-2448
- Website for general updates: www.CitrusHeights.net
- Contact our front desk if you have general questions, or would like us to direct you to the right department.
- Public Works & Community Services
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.Phone: (916) 727-4770
- Web: https://www.citrusheights.net/235/General-Services-Department
- Service requests: https://www.citrusheights.net/381/Service-Requests
- Email: generalservices@citrusheights.net
- To report a concern: ServiceRequestGSD@citrusheights.net
- Contact us to report things like street repairs/debris, storm water issues, downed trees, construction projects, potholes, downed or missing street signs, graffiti removal, landscape maintenance, and street light and traffic signal maintenance.
- Finance/Cashier
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4959
- Email: finance@citrusheights.net
- Visit sacrt.com or call 916-321-2877 to purchase bus passes, locate fare vending machines, and learn more about public transit.
- Building Division
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4760 for general building and safety inquiries
- Inspection Line: (leave a voice message) (916) 727-4750
- Web: https://www.citrusheights.net/134/Building-Safety-Division
- Some permits can be filed online: https://www.citrusheights.net/135/Building-Permits.
- Email: building@citrusheights.net
- Contact the Building Division to file a building permit application over the phone or submit an amendment to a building plan via email.
- Business Licenses
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4907
- Web: https://www.citrusheights.net/184/Business-Licenses
- Email: businesslicense@citrusheights.net
- Contact us about filing and paying for a business license online and/or questions about your local business.
- Planning Division
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4740
- Email: planning@citrusheights.net
- Web: https://www.citrusheights.net/195/Planning-Division
- Contact the Planning Division about zoning and development, and filing development applications via email.
- The Citrus Heights Community Center, Sylvan Center, Sayonara Center, and Senior Center
- Web: https://www.citrusheights.net/273/Community-Centers
- Email: msaario@citrusheights.net
- Phone: (916) 727-5400
- Contact our Community Centers if you would like to schedule a future event, or have events-related questions. Please note that our Community Centers are currently closed for walk-ins and appointments, but we are happy to assist you over the phone or via email.
- Transportation and Streets: Permitting
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4770
- Email for Encroachment Permits: EncPermits@citrusheights.net
- Email for all other permits: GeneralServices@citrusheights.net
- Web: http://www.citrusheights.net/455/Transportation-Streets
- Contact our Transportation and Streets Division for Encroachment, Transportation, and Street Use Permits.
- Development Engineering
- Phone Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
- Phone: (916) 727-4770
- Email: GSD-Development@citrusheights.net
- Web: https://www.citrusheights.net/485/Development-Application-Fees
- Contact us for grading permits, encroachment permits, lot line adjustment review and comment, plan checks, and parcel and final map review.
- Garbage & Recycling Services
- The City of Citrus Heights contracts with Republic Services.
- For questions about waste management and recycling, please call (916) 638-9000
- Web: https://www.citrusheights.net/279/Residential-Waste-Management-Recycling
- If you would like to drop off a written protest at City Hall for the proposed garbage rate increase, please call (916) 727-4770 and a staff member will come out to the side of the lobby entrance to accept the written protest submittal. Protests will be accepted between 8 a.m. and 5 p.m. Monday through Friday and up until the close of the public hearing on January 27, 2022.
- City Clerk
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Web: https://www.citrusheights.net/130/City-Clerk
- Email: CityClerk@citrusheights.net
- Contact the City Clerk for questions about our City Council agendas and meetings, which are posted online, online Public Records Requests, and Risk Management and/or Claims questions.
- Economic Development
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Email: mhuber@citrusheights.net
- Web: https://www.citrusheights.net/334/Economic-DevelopmentDivision
- Phone: (916) 725-2448
- Contact the Economic Development Division if you’re looking for local business support, including small businesses, or if you are interested in opening a business in Citrus Heights. This Division can help business owners navigate available business resources listed here.
- Housing & Grants
- Phone Hours: Monday - Friday, from 8:00 a.m. to 5:00 p.m.
- Web: https://www.citrusheights.net/367/Housing-Grants-Division
- Email: housing@citrusheights.net
- Phone: (916) 727-4830
- Contact our Housing and Grants Division for questions about the administration, monitoring, and implementation of the City’s federal, state, and local housing and community development funds.